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Shipping

UK shipping charges depend on the value of your order:

  • orders up to £90 - shipping £5
  • orders over £90 - free Shipping
  • For a pre-Christmas delivery please order by 2:30pm on Wednesday 20th December* & ensure that someone will be in to receive your parcel ? 
  • * For Highlands & Islands please order by 5pm on Monday 18th December?
  • Deliveries are sent either, by courier on a next business day courier service (UK mainland only) or, by post and/or tracked24 service. Orders placed before 2.30pm are usually despatched the same day.

Returns

This is a summary of our returns policy. For the full details, please see our terms and conditions.

You can choose within 14 days of receipt to return items you have bought, without needing an excuse, for a full refund as long as they are unused and the retail packaging is undamaged - so that the item is resellable as new. You pay the return postage. Please make sure to package the item properly so that it arrives undamaged and without stickers on the retail box. Please contact us first so that we know it's coming.

If you believe the goods are faulty please contact us first so that we can trouble-shoot before returning and to organise the postage.