Our Opening Hours

We are now closed till the 2nd of January 2026. You can still order from our website, however any orders placed will be processed and sent out when we come back on the 2nd.

 

We are usually open:
Tuesday – Saturday, 9:30 am – 5:30 pm
We’re closed on Sundays and Mondays.

Please note:

• Orders are collected at 3:00 pm.

• Any orders placed after 1:00 pm cannot be guaranteed for same-day dispatch.

• Orders placed after 2:00 pm on a Friday will be sent on Tuesday, as our couriers do not collect on Saturdays.

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Shipping Information

We aim to dispatch all in-stock items quickly and carefully so they reach you in perfect condition.

UK Shipping Charges

• Orders up to £90 – £5 postage

• Orders over £90 – Free Shipping

Orders are sent either:

• By courier on a 1-2 next-business-day service (UK Mainland only), 

• By Royal Mail Tracked 24 / standard post

Orders placed before 1:00 pm are usually dispatched the same day.
Any orders placed over the weekend or on Mondays will be sent on Tuesday.

Unfortunately, we do not currently ship internationally.
However, international customers are welcome to choose “Click & Collect” if they’re visiting and wish to collect their order in person.

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Our Packaging

As part of our commitment to reducing waste and minimising our environmental impact, we reuse packaging materials whenever possible.
This means you might receive your parcel with a mix of boxes or packing materials, but rest assured — every item is securely and carefully packaged to ensure it reaches you safely.

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Returns Policy

This is a summary of our returns policy. For the full details, please see our terms and conditions.

We want you to be completely happy with your purchase.

You may return items within 14 days of receipt for a full refund, provided that:

• Items are unused,

• The original retail packaging is undamaged, and

• The item is resellable as new.

Return postage costs are the responsibility of the customer unless the item is faulty.
Please ensure items are securely packaged and do not place stickers or tape directly on the product box.
Before returning, contact us first so we know to expect your parcel.

 

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Faulty Items

If you believe an item is faulty, please contact us first.
We’ll help troubleshoot the issue and, if necessary, arrange for a return or replacement.
In cases of confirmed faults, we will cover the return postage cost.